UX UI PROJECT

UX UI PROJECT

UX UI PROJECT

Robot Assistant

Robot Assistant

Robot Assistant

Interface Design

Interface Design

Interface Design

Timeline: November 2023 - December 2023

Role: UX/UI Designer

Tools Used:

◦ Figma

◦ Adobe Photoshop

Timeline: November 2023 - December 2023

Role: UX/UI Designer

Tools Used:

◦ Figma

◦ Adobe Photoshop

OVERVIEW

OVERVIEW

OVERVIEW

As a frequent traveler, I've encountered airport robots firsthand. This project is about embracing a new device size and ensuring accessibility for everyone, especially those with disabilities. My goal is to improve the airport experience for all travelers by creating a user-friendly interface that assists anyone in need during their journey.


PROBLEMS

PROBLEMS

◦ Distance to help desk:

Long Distances to Help Desks for Immediate Assistance Needs.

◦ Language Diversity:

There is a need for assistance in multiple languages, as travelers from diverse backgrounds may require guidance in their native language.

◦ Staff Limitations:

Insufficient staff availability to provide guidance and support can result in longer wait times and potential service gaps for travelers seeking assistance.

SOLUTIONS

SOLUTIONS

◦ On-the-Go Assistance with Robot:

Create a user-friendly robot assistant to collaborate with help desks, improving the efficiency of assistance services at the airport.

◦ Provide Multilingual Support:

Enhance the robot assistant's functionality to include multilingual support, enabling travelers to interact with the interface in their preferred language.

◦ Wayfinding and guidance features:

Enable the robot to move with travelers, guiding them around the airport. This reduces the need for human help and makes navigating the airport easier for everyone.

PROBLEMS

◦ Difficulty Visualizing Ideas:

Many people struggle to visualize how their home will look with different design choices, such as furniture layouts, color schemes, and decor styles.

◦ Lack of Access to Design Tools:

Some individuals may find it challenging to access professional-grade design tools and software for creating floor plans and visualizing interior designs.

◦ Limited Inspiration and Resources:

Many people struggle to find inspiration and resources for their home design projects, leading to uncertainty and indecision about design choices.

SOLUTION

◦ Seamless 2D to 3D Conversion

Implement a feature in DreamBuilder enabling users to convert 2D floor plans into 3D models with a click, enhancing visualization and refinement of ideas.

◦ Accessible Design Tools and Resources:

Provide professional-grade design software and curated collections of furniture and decor in DreamBuilder, along with 3D viewing options for better visualization.

◦ Dynamic Design Inspiration Stream:

Introduce a Design Inspiration Stream in DreamBuilder, where users can discover and engage with tailored design ideas and furniture recommendations for seamless integration into their projects.

DESIGN PROCESS

DESIGN PROCESS

DESIGN

PROCESS

Problem Understanding
&
User Research

Understand the challenges faced by travelers and airport staff in seeking and providing assistance.

Prototyping
&
User Testing

Create prototypes of the robot assistant and its interface based on research findings. Test with users to gather feedback.

Final Design
&
User Testing

Finalize the design of the robot assistant and its interface based on user feedback, then conduct additional testing.Gather feedback for further refinement.

UNDERSTAND

THE USER

Personas & User flows

MVP

Minimum Viable Product Feature Specifications

UNDERSTAND THE USER

UNDERSTAND THE USER

Personas & User flows

MVP

Minimum Viable Product Feature Specifications

WIREFRAME
SKETCHES

WIREFRAME
SKETCHES

WIREFRAME
SKETCHES

Sketched interface, then tweaked after user interview feedback.

Sketched interface, then tweaked after user interview feedback."

Sketched interface, then tweaked after user interview feedback.

View Sketches

LO FI DIGITAL
WIREFRAME

LO FI DIGITAL
WIREFRAME

LO FI DIGITAL
WIREFRAME

Developed grayscale prototype.

Developed grayscale prototype.

View Wireframe

HI FI DIGITAL VERSION 01

HI FI DIGITAL
VERSION

HI FI DIGITAL VERSION 01

Utilized Chicago O'Hare Airport branding colors in the hi-fi digital version.

Utilized Chicago O'Hare Airport branding colors in the hi-fi digital version.

View Prototype

STYLE TILE

STYLE TILE

MAPPING USER JOURNEYS

Understanding Through User Flows

STYLE TILE

THE FUTURE

THE FUTURE

THE FUTURE

Looking ahead, addressing user unfamiliarity with the robot's features will be important, potentially requiring educational efforts. The lack of clear size guidelines for the large screen is a challenge that needs attention. Additionally, advancements in technology may lead to the integration of more smart features, enhancing the robot's capabilities over time.

View More

WordBot

AI-powered Language Learning App

DreamBuilder

3D Interior Design App

@fiazhang2024